Sr. Account Manager
The Senior Account Manager coordinates trade show, exhibit, and event projects from activation through post show closeout, acting on behalf of assigned Account Executives across the full sales and delivery process. This role manages project flow across internal departments, clients, vendors, and show partners, and is trusted with complex, high volume, and international work. As a senior member of the Account Management team, this person serves as a resource to colleagues while maintaining full client satisfaction. This role is fully remote.
RESPONSIBILITIES
Own project execution from kickoff through closeout, managing schedules, priorities, and approvals across multiple concurrent jobs
Draft estimates, support client proposals, and confirm compliance with show, venue, and fire marshal requirements
Coordinate onsite logistics and international show details, from labor and rigging to vendor and customs coordination
Run kickoff meetings, brief internal teams, and serve as the communication hub across clients, vendors, and show partners
Keep project files, inventory, and client data accurate, and manage vendors from quote through performance
Spot risks early, manage change orders, and protect timeline and budget throughout
Prep crews for onsite execution and close out shows with cost reconciliation
REQUIREMENTS
Minimum 7 years of experience within the trade show, exhibit, or live event industry
Demonstrated background in account management, program management, or project leadership roles
Strong client-facing presence with a track record of maintaining long-term relationships
Highly organized with the ability to manage competing deadlines and multiple active programs
Clear communicator with practical problem-solving ability in production or mechanical environments
Proficiency in Microsoft Office, CRM platforms, and project management systems
