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Operations Manager, A/V, St. Louis




Our client designs and produces live, full-sensory experiences that transform meetings, trade shows and special events. Their creative team and client service are how they set themselves apart in creating immersive, engaging experiences that include activations, trade shows, environments and meetings.

They are currently looking for an Operations Manager in St. Louis. The ideal candidate for their team has experience leading a team of technicians as well as configuring, troubleshooting, managing and maintaining company assets. Our client wants to talk to you if you are experienced and passionate about the technical world.

Requirements/Responsibilities:

Responsibilities:

  • Inventory, repair, organization, and maintenance of audio, video, lighting, and rigging gear
  • Departmental supervision of team members including hiring, training, evaluating, coaching, and scheduling
  • Managing check-in/out and load/unload processes ensuring all gear meets standards in working condition and appearance
  • Troubleshooting audio, video, lighting,rigging equipment, etc
  • Maintaining accurate inventory records
  • Developing, implementing, and maintaining departmental policies and procedures
  • Creating and managing measurable operational excellence programs that align with strategic goals and improve efficiency
  • Ensuring safety through proper equipment maintenance, safety programs, maintaining a clean and organized working environment; maintain health and safety standards in compliance with DOT, OSHA, state and federal regulations
  • Promoting a positive work environment, eliminating barriers
  • Coaching team members in positive employee relations, including strategies to address employee concerns, recognize outstanding performance, providing leadership, accountability, and feedback
  • Mentor and identify growth opportunities for team members
  • Facilitate training and development initiatives that improve service quality and increase client satisfaction
  • Communicating regularly regarding project timelines and progress to ensure needs & expectations are consistently exceeded

 

Requirements:

  • Bachelor's Degree in technical theater, or similar field of study; or five years equivalent experience
  • 5+ years of experience managing technical teams
  • 5+ years of experience with event logistics, technical staging, rigging, A/V, and construction processes
  • Effective communication (written and oral), interpersonal skills, and excellent problem solving skills
  • Understanding of applicable OSHA codes and safety regulations
  • Ability to effectively present ideas and information in a professional business environment
  • Strong project management and organizational skills to effectively manage multiple projects simultaneously
  • Willingness to work nonstandard work hours, weekends and travel
  • Proven ability to maintain composure against obstacles
  • A positive attitude with a desire to continually improve performance

Location: St. Louis

Salary: $70K-$90K

Ref#: 1089

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